Privacy Policy

Last updated: August 4, 2025

At Indie Studio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Ask For Nora.

Information You Provide

• Google account information (name, email) when you sign in

• Email content from your Gmail account (with your explicit permission)

• Property data extracted from broker emails

• Broker contact information (names, companies, email addresses)

Information Automatically Collected

• Log data (IP address, browser type, operating system)

• Usage data (features used, time spent, interactions)

• Device information (device type, unique device identifiers)

• To provide and maintain the Ask For Nora service

• To process and extract property data from your emails

• To generate follow-up communications with brokers

• To sync data with your Google Sheets and Monday.com accounts

• To improve, personalize, and expand our services

• To communicate with you about service updates

• To detect, prevent, and address technical issues

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest

• Secure authentication through Google OAuth 2.0

• Regular security audits and updates

• Limited access to personal information by authorized personnel only

• Hosting on secure cloud infrastructure (Vercel and Neon)

4. Third-Party Services

We use the following third-party services:

• Google: Authentication, Gmail API, Google Sheets API

• OpenAI: AI-powered data extraction (data processed according to OpenAI's policies)

• Vercel: Application hosting

• Neon: Database hosting

• Monday.com: Optional integration for project management

Each of these services has their own privacy policies, and we encourage you to review them.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:

• Account information: Retained until you delete your account

• Property data: Retained for business record-keeping purposes

• Email content: Processed transiently and not permanently stored

• Log data: Retained for up to 90 days

6. Your Rights

You have the right to:

• Access your personal information

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Object to or restrict processing of your information

• Data portability (receive your data in a structured format)

• Withdraw consent at any time

7. Cookies and Tracking Technologies

We use essential cookies to:

• Maintain your session and authentication state

• Remember your preferences

• Ensure security and prevent fraud

We do not use advertising or tracking cookies.

8. Children's Privacy

Ask For Nora is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please use our contact form.